Terms of Service

1. Agreement to Terms

By accessing or using Opti's educational platform, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our service.

2. Educational Purpose and Medical Disclaimer

Opti is an educational platform designed exclusively for learning cardiac electrophysiology and ECG interpretation through interactive 3D visualizations, learning modules, and quizzes.

IMPORTANT MEDICAL DISCLAIMER:

  • This platform is NOT intended for clinical diagnosis, patient care, or medical decision-making
  • All ECG patterns, 3D visualizations, and educational content are for learning purposes only
  • Never use this platform as a substitute for professional medical advice, diagnosis, or treatment
  • Always seek the advice of qualified healthcare professionals for medical conditions

3. Platform Features and Services

Opti provides the following educational services:

  • Interactive 3D cardiac electrophysiology visualizations
  • ECG learning modules with synchronized animations
  • Interactive quizzes and educational assessments
  • Progress tracking and learning analytics
  • ECG simulation tools (12-lead and single-lead)
  • Case studies and clinical scenarios (future releases)
  • AI-powered personalized learning (planned in roadmap)

4. User Accounts and Subscriptions

4.1 Account Registration

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You may not share your account or allow others to use your login credentials
  • You must notify us immediately of any unauthorized use of your account

4.2 Pro Access and Payments

  • Certain advanced features require Opti Pro access via a one-time payment processed through Stripe
  • Pro access is a permanent, duration-based license with no recurring charges or subscription fees
  • Payments are processed securely and are generally non-refundable except as outlined in our refund policy below
  • Pro access cannot be "cancelled" as it's a one-time purchase - users may request refunds under specific conditions
  • We reserve the right to modify pricing for future purchases with advance notice

5. Intellectual Property Rights

All content, including but not limited to:

  • 3D heart models and anatomical visualizations
  • ECG waveforms, patterns, and educational materials
  • Software, algorithms, and visualization technologies
  • Quizzes, learning modules, and educational assessments
  • Text, graphics, logos, and user interface elements

are owned by Opti or our licensors and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

6. Acceptable Use Policy

You agree NOT to:

  • Use the platform for clinical diagnosis or patient care decisions
  • Attempt to reverse engineer, decompile, or extract our algorithms
  • Share, sell, or redistribute your account access
  • Upload malicious code, viruses, or harmful content
  • Interfere with the platform's security features or functionality
  • Use automated tools to scrape or download content
  • Violate any applicable laws or regulations
  • Impersonate others or provide false information

7. Refund Policy

Since Opti Pro is a one-time payment for access, we offer refunds under the following conditions:

7.1 Eligible Refund Scenarios

  • 14-Day Satisfaction Guarantee: Full refund within 14 days of purchase if unsatisfied with the educational content
  • Technical Issues: Refund available if technical problems prevent access to Pro features and cannot be resolved
  • Duplicate Purchases: Immediate refund for accidental duplicate payments
  • Unauthorized Transactions: Full refund for payments made without authorization

7.2 Non-Refundable Situations

  • Requests made more than 14 days after purchase date
  • Access revoked due to Terms of Service violations
  • Change of mind after using Pro features extensively
  • Requests based on future feature expectations not explicitly promised

7.3 Refund Process

  • Contact matthew@opti-ecg.com with your purchase details and reason for refund
  • Refunds are processed within 5-10 business days to the original payment method
  • Pro access is immediately revoked upon refund approval

8. Data and Privacy

Your use of Opti is subject to our Privacy Policy, which details how we collect, use, and protect your information through our Supabase database infrastructure. By using our service, you consent to our data practices as described in the Privacy Policy.

9. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE SPECIFICALLY DISCLAIM:

  • Any warranties of merchantability or fitness for a particular purpose
  • Accuracy or completeness of educational content
  • Uninterrupted or error-free service operation
  • Security of data transmission over the internet

3D visualizations and ECG patterns are educational approximations and may not reflect exact physiological conditions.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPTI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to indemnify and hold harmless Opti from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of any third-party rights.

12. Service Modifications and Termination

We reserve the right to:

  • Modify, suspend, or discontinue any part of the service
  • Update features as outlined in our development roadmap
  • Terminate accounts for violations of these terms
  • Change these terms with 30 days' notice to users

13. Governing Law

These terms are governed by the laws of the jurisdiction where Opti operates. Any disputes will be resolved through binding arbitration or in the appropriate courts of that jurisdiction.

14. Contact Information

For questions about these Terms of Service, please contact us at matthew@opti-ecg.com or through our contact form on the platform.